In today’s always-on, always-connected world, learning has no boundaries. It might happen through group discussions on a messaging app like Slack, or via a how-to video on YouTube, or by competing against people from around the world on a gamification app accessed from a smartphone or tablet.
Between mobile devices, social media, MOOCs, real-time messaging apps and more, learners are becoming accustomed to taking control of their own development and choosing the options that appeal to them. Particularly for Millennials and younger generations entering the workforce, this kind of self-directed approach is what they know and what they expect.
But as more employees are looking for ways to personalize and direct their own learning, L&D professionals are struggling with how best to facilitate it. For one thing, the systems have been slow to keep up, so just the thought of tracking and managing personalized learning for a population of any significant size can be overwhelming.